Voyado is a leading customer experience platform (CXP) that transforms unified customer data into powerful, actionable insights. With its advanced AI capabilities, Voyado helps brands connect with customers by delivering personalized product recommendations, tailored communication, and seamless experiences across every interaction point.
Loyyo and Voyado combine their strengths to help retailers identify, engage, and retain customers, whether they are members or non-members. This partnership enhances customer recognition and creates opportunities for stronger loyalty and engagement through innovative channels.

Payment-linked data integration
Loyyo’s payment-linked data enriches existing CRM profiles in Voyado with deeper insights such as recency, frequency, lifetime value, and pre-loyalty behavior. This data, often collected through a payment service provider (PSP), adds an additional layer of understanding about both members and non-members, complementing the CRM data already in Voyado.
Wallet pass integration
Loyyo’s wallet pass integrates seamlessly with Voyado Engage, allowing retailers to identify customers in-store. Through the wallet pass, members can be recognized, enabling personalized interactions and improving customer engagement at the point of sale.


Web app as a ‘my environment’
Loyyo provides a web app for members that integrates effortlessly with Voyado. This serves as a branded ‘my environment’ where members can:
- Download their wallet pass
- View their points, levels, rewards, and transaction history
- Stay updated on exclusive offers and events—all without downloading a separate app
Seamless
onboarding and communication
Shared customers can use Voyado Engage to distribute the digital wallet pass—either as a personal download link or a general URL—via email or SMS, thanks to Engage’s easy-to-use email template

Key benefits of Voyado x
Loyyo integration
Unified data for smarter insights
Payment-linked data from Loyyo enhances Voyado’s CRM capabilities, ensuring no transaction is missed.
Increased customer loyalty
Combined tools make it easier to onboard and engage customers, boosting retention through personalized rewards and communications.
Effortless integration
The webapp and wallet pass work seamlessly with Voyado Engage, creating a cohesive experience for both retailers and their customers.